About Valeria Maltoni

Valeria Maltoni has been called a communicator, a marketer, and a Renaissance person. Using her experience in communications, customer dialogue, and brand management, Valeria has come to define modern business as a long and open conversation. ConversationAgent.com is recognized among the world’s top online marketing blogs. Valeria is a Fast Company Expert blogger and a contributor to The Blog Herald and Marketing Profs Daily Fix. She is a co-author of The Age of Conversation, a groundbreaking ebook collaboration by 103 of today’s top marketing writers. Valeria is a frequent public speaker on brand marketing, customer service, and integrating social media tools in marketing programs to serve business strategy. She publishes in both English and Italian. Educated at the University of Bologna and Villanova University, Valeria combines New World sensibilities with Italian style. She’s an active member of the International Association of Business Communicators (IABC), the American Marketing Association (AMA), the World Affairs Council of Philadelphia (WACA), and the Public Relations Society of America (PRSA).